We have two types of teamwork workshops: the Team Consolidation Workshop and the Team Building Workshop.
The Team Consolidation Workshop focuses on developing a model of the team’s tasks and interdependencies. It consists of three parts:
Part 1. A 30 minute client conversation begins the process. The goal is to determine management’s specific needs and expectations, and to define the scope of the team’s activities. Little additional time investment or preparation by the client is required prior to the workshop. All we ask of the team members beforehand is to provide us with a brief list of their team activities.
Part 2. Next we conduct a 3 to 4 hour workshop with the team members during which, in pairs, they use our exclusive Knowledge Capture Pro™ software to model their understanding of their team’s activities. Our software produces a pictorial view of members’ models and provides an automatic comparison of the models created by the team pairs. A discussion, led by a TEaM, Inc. analyst, of these models advances the team to a common understanding. Finally, the details provided by the pairs is combined into the larger team model. See the example model.
Part 3. After a few days of in-depth analysis, we provide a detailed report containing a summary of the workshop, including a track of the improvements (i.e., enhanced agreement) using a variety of metrics, a list of action items and issues identified by the team during our analysis, and the actual models created during the workshop. After three months, we will provide an optional survey to assess the team’s progress.
The Team Building Workshop employs similar phases, but the focus is on the team creating the model together, rather than combining the models of team pairs. Team dynamics during this process are recorded and discussed with team members by the TEaM, Inc. analyst. The analyst explains key features of teams, such as goal setting, team identity, team efficacy, shared mental models, and situational awareness in the context of how the team interacts while creating their team model. Thus, the team can take home both the team model and their new knowledge of how to employ best practices in teaming. The report for the team includes the model, a summary of the key features of good teamwork, and observations about the team dynamics as evaluated by the analyst.