The tools and techniques used by TEaM, Inc. are based on extensive research into how teams operate and what specific factors improve their success. We are active contributors to this research, and we also draw extensively on the growing body of knowledge from others’ research. We apply these science-based principles in our workshops to provide benefits to your organization.

Research papers published or presented by TEaM, Inc. authors

Harry Delugach, Letha H. Etzkorn, Sandra Carpenter, Dawn Utley, “A Knowledge Capture Approach For Directly Acquiring Team Mental Models,” Intl. Jour. of Human-Computer Studies, vol. 96, pp. 12-21, December, 2016, DOI: 10.1016/j.ijhcs.2016.07.001.

Sandra Carpenter, Harry Delugach, Letha Etzkorn, Julie Fortune, and Dawn Utley, “How Instructional Format (Voice and Modality) Influences Subsequent Performance:  An Empirical Study,” International Journal of Teaching and Learning in Higher Education, vol. 25, no. 1, 2013, pp. 59-65.

Sandra Carpenter, Harry Delugach, Letha Etzkorn, Shamsnaz Virani, Dawn Utley and Julie Fortune, “Reflections and Evolution of an Interdisciplinary Research Team”, International Journal of Interdisciplinary Studies in Computer Science and Engineering, vol. 1, no. 1, pp. 65-72, June 2011.

Sandra Carpenter, Harry S. Delugach, Letha H. Etzkorn, Julie L. Fortune, Dawn R. Utley, Phillip A. Farrington, and Shamsnaz Virani, “Studying Team Shared Mental Models”, Proceedings of the 3rd International Conference on the Pragmatic Web, Uppsala, Sweden, Sep. 28-30, 2008, ACM Press, pp. 41-48.

Relevant research on teamwork published by others

  • Teams are information processing systems (Altman, 2000)
  • The distribution and overlap of knowledge across team members plays an important role in how they are able to coordinate action, anticipate one another’s needs, and adapt to task demands (McComb, 2007)
  • Communication is the primary means by which teams build a shared understanding of their present situation. Consensus team development is accomplished through discussion (Orlitzky & Hirokawa, 2001)
  • Group processes must focus on a set of tasks or functions to reach effective decisions (Chi, Glaser & Rees, 1990; Fiore & Schooler, 2004)
  • Explicit externalizations (maps) are more predictive than implicit internalizations (Dwyer & Suthers, 2005; Suthers et al., 2008)
  • Groups with higher-quality problem representation will reach better outcomes (Hirokawa, 1980)